الشروط والأحكام

Introduction:

These terms and conditions govern the use of the DNA website and the purchase of products from DNA in KSA. By using our website, you agree to these terms. The terms outlined by DNA provide clear guidelines for website usage and product purchases in KSA.

Orders and Payments:

Orders can be placed online or in-store. Different payment methods like credit cards, Apple Pay, and Tamara are accepted. Payment in SAR is required.

Shipping and Delivery:

Our delivery service covers all areas within KSA, with varying delivery times based on location. Once your order is dispatched, you will receive a tracking number for easy monitoring.

Returns and Refunds:

Please check out our Exchange and Refund Policy for all the details on returning items and requesting refunds.

Product Availability:

Product availability is subject to change. We do our best to keep our inventory updated, but some items may be out of stock. Customers are advised to check product availability before making a purchase.

Warranty:

All electronic products come with a manufacturer's warranty. Please refer to the product details for warranty information. Contact our customer service team if you require further assistance with warranty claims.

Limitation of Liability:

DNA is not responsible for any damages that may occur from using our website or buying our products. Our liability is limited to the purchase price of the product.

Privacy:

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect and use your personal data.

Changes to Terms:

DNA reserves the right to update these terms and conditions at any time. Please check this page regularly for updates.

Contact Us:

If you require assistance or have inquiries, please contact our customer service team at customer.care@dnalifestyle.sa or call 920006333.